Grow My Flight School Privacy Policy

PRIVACY POLICY

Last Updated: August 26, 2026

Grow My Flight School (“GMFS,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect and process.

This Privacy Policy explains how Grow My Flight School, a business based in San Antonio, Texas, collects, uses, discloses, stores, and otherwise processes personal information when you:

• visit or interact with our website;
• submit a form through our website;
• request information about our services;
• schedule a consultation or meeting;
• communicate with us by telephone, email, text message, social media, or other means;
• purchase or use our services;
• interact with our advertisements;
• subscribe to marketing communications; or
• otherwise interact with Grow My Flight School.

This Privacy Policy also explains certain privacy rights that may be available to you under applicable law.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

The personal information we collect depends on how you interact with Grow My Flight School.

We may collect the following categories of information.

1.1 Contact Information

We may collect information such as:

• first and last name;
• business name;
• job title;
• email address;
• telephone number;
• mailing address;
• business address; and
• other contact information you provide.

1.2 Business Information

If you inquire about or purchase our services, we may collect information about your business, including:

• flight school or company name;
• business location;
• website URL;
• services offered;
• training programs;
• enrollment goals;
• marketing activities;
• advertising budgets;
• customer acquisition information;
• CRM information;
• sales processes;
• business performance information;
• marketing challenges;
• business goals; and
• other information you choose to provide.

1.3 Account and Service Information

When you become a customer, we may collect information relating to your account and services, including:

• services purchased;
• agreement date;
• billing information;
• invoices;
• payment status;
• service history;
• project information;
• campaign information;
• account credentials or access permissions provided for purposes of performing services;
• communications with our team; and
• customer support information.

1.4 Payment Information

When you purchase our services, payment information may be processed by us or by third-party payment processors.

Payment information may include:

• billing name;
• billing address;
• credit or debit card information;
• bank or ACH information;
• transaction information; and
• payment history.

We may not directly store complete payment card information when payments are processed through a third-party payment processor.

Third-party payment processors handle payment information according to their own privacy policies and security practices.

1.5 Information You Submit Through Forms

When you submit a website form, request an audit, request a consultation, download content, schedule a meeting, or otherwise contact us, we may collect the information you enter into the applicable form.

This may include:

• name;
• email;
• telephone number;
• business name;
• website;
• flight school information;
• marketing budget;
• enrollment information;
• comments;
• questions; and
• other information you voluntarily submit.

1.6 Communications

We may collect information contained in communications with us, including:

• email correspondence;
• text messages;
• telephone communications;
• meeting notes;
• support requests;
• social media messages;
• customer service communications; and
• other communications.

Where permitted by applicable law and with any legally required notice or consent, telephone or video communications may be recorded or transcribed for training, quality assurance, documentation, or customer service purposes.

1.7 Website and Device Information

When you visit our website, certain information may be collected automatically through cookies, pixels, tags, log files, analytics tools, and similar technologies.

This information may include:

• Internet Protocol (“IP”) address;
• browser type;
• device type;
• operating system;
• referring website;
• pages visited;
• links clicked;
• dates and times of visits;
• approximate geographic location derived from IP address;
• website navigation patterns;
• session information;
• advertising identifiers;
• cookie identifiers;
• conversion information; and
• other technical information concerning your interaction with our website.

1.8 Advertising and Marketing Information

We may collect information relating to how you interact with our advertising and marketing, including:

• advertisements viewed;
• advertisements clicked;
• campaigns through which you reached our website;
• referring sources;
• landing pages viewed;
• forms submitted;
• marketing email engagement;
• conversions;
• website activity; and
• advertising or device identifiers.

1.9 Social Media Information

If you interact with Grow My Flight School through social media platforms, we may receive information made available by you or the applicable platform, such as:

• profile name;
• username;
• profile information;
• comments;
• messages;
• reactions;
• engagement information; and
• other information you make available through the platform.

Your use of a social media platform is also subject to that platform's privacy policies and terms.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

• directly from you;
• through our website;
• through forms and landing pages;
• through telephone calls, emails, and text messages;
• through social media;
• from our customers;
• from advertising platforms;
• from analytics providers;
• from CRM and marketing automation systems;
• from scheduling platforms;
• from payment processors;
• from referral partners;
• from service providers and subcontractors;
• from publicly available sources;
• from business directories; and
• from other third parties where permitted by law.

HOW WE USE PERSONAL INFORMATION

We may use personal information for legitimate business and commercial purposes, including to:

3.1 Provide Our Services

We may use information to:

• provide CRM and Enrollment Growth services;
• provide Website and Conversion services;
• provide Search and Content services;
• provide Paid Advertising (PPC) services;
• provide Social & Reputation services;
• manage customer relationships;
• perform contractual obligations;
• create and manage marketing campaigns;
• administer customer accounts; and
• provide support.

3.2 Respond to Inquiries

We may use personal information to:

• respond to questions;
• provide requested information;
• schedule consultations;
• provide proposals;
• prepare service recommendations;
• follow up on inquiries; and
• communicate regarding potential services.

3.3 Process Transactions

We may use information to:

• process purchases;
• issue invoices;
• collect payments;
• maintain accounting records;
• manage failed or past-due payments;
• prevent fraud; and
• administer customer accounts.

3.4 Marketing and Advertising

We may use personal information to:

• market Grow My Flight School;
• provide information about our services;
• send newsletters or marketing communications;
• personalize advertising;
• measure advertising effectiveness;
• perform retargeting or remarketing;
• create advertising audiences;
• analyze marketing campaigns; and
• understand how prospective customers discover our business.

You may opt out of marketing emails or text messages as described below.

3.5 Improve Our Website and Services

We may use information to:

• analyze website traffic;
• understand user behavior;
• identify technical issues;
• improve website functionality;
• improve our services;
• develop new services;
• conduct internal research;
• measure business performance; and
• improve customer experience.

3.6 Security and Fraud Prevention

We may process information to:

• protect our website;
• secure accounts;
• prevent fraud;
• identify malicious activity;
• investigate suspected misuse;
• enforce our agreements;
• protect our customers; and
• protect the rights, property, and security of Grow My Flight School and others.



3.7 Legal and Compliance Purposes

We may use or preserve personal information when reasonably necessary to:

• comply with applicable laws;
• respond to legal process;
• respond to lawful government requests;
• enforce contracts;
• establish or defend legal claims;
• maintain required business records; and
• comply with regulatory obligations.

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies on our website.

Cookies are small data files stored on or associated with your browser or device.

We may use these technologies for purposes including:

Essential Functions

To enable website functionality, security, forms, account access, and other features.

Analytics

To understand how visitors interact with our website and measure website performance.

Advertising

To measure advertising campaigns, identify conversions, deliver relevant advertising, and perform remarketing or retargeting.

Preferences

To remember certain website settings or preferences.

Marketing Attribution

To understand which advertisements, search engines, websites, campaigns, or other sources resulted in website visits or inquiries.

Third parties providing analytics or advertising technologies may receive information concerning your device and interactions with our website.

Depending on the technology used and applicable state law, certain advertising-related disclosures of personal information may be considered a “sale,” “sharing,” or processing for “targeted advertising,” even when Grow My Flight School does not receive money in exchange for the information.

ANALYTICS AND ADVERTISING SERVICES

Grow My Flight School may use third-party analytics, advertising, and marketing services.

These may include services offered by companies such as:

• Google;
• Meta;
• Microsoft;
• LinkedIn;
• CRM providers;
• call tracking providers;
• email marketing providers;
• website analytics providers; and
• other advertising and marketing technology providers.

These companies may use cookies, pixels, identifiers, or similar technologies to collect information about interactions with our website or advertisements.

They may process information in accordance with their own privacy policies.

• Grow My Flight School does not control the privacy practices of independent third-party platforms.

TARGETED ADVERTISING, SALE, AND SHARING OF PERSONAL INFORMATION

Grow My Flight School does not sell personal information for monetary payment in the traditional sense of selling customer lists or personal information in exchange for money.

However, we may use digital advertising and analytics technologies that disclose identifiers, device information, or internet activity to advertising and marketing partners.

Some state privacy laws may define these activities as a “sale” or “sharing” of personal information or as processing for targeted advertising, even if no money is exchanged.

Where applicable law provides you with the right to opt out of such activities, you may exercise that right by:

• using any “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” or similar privacy control made available on our website; or
• contacting us using the information in the Contact Us section below.

Where required by applicable law and technically supported by our website, we will also recognize qualifying browser-based opt-out preference signals, such as the Global Privacy Control (“GPC”).

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients.

7.1 Service Providers

We may provide information to companies that perform services on our behalf, including:

• website hosting providers;
• CRM providers;
• cloud storage providers;
• payment processors;
• email service providers;
• telecommunications providers;
• SMS providers;
• scheduling platforms;
• analytics providers;
• advertising platforms;
• IT providers;
• cybersecurity providers; and
• professional advisers.
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7.2 Subcontractors

Grow My Flight School reserves the right to subcontract portions of its services.

We may disclose information to employees, independent contractors, freelancers, consultants, agencies, developers, advertising specialists, technology providers, and other subcontractors to the extent reasonably necessary for them to provide services on our behalf.

We require subcontractors handling confidential or personal information to maintain protections appropriate to the nature of the information and services involved.

7.3 Advertising and Analytics Partners

We may disclose website identifiers, device information, online activity, conversion information, and similar data to advertising and analytics providers for measurement, analytics, attribution, or targeted advertising.

7.4 Professional Advisers

We may disclose information to accountants, attorneys, insurance providers, auditors, consultants, and other professional advisers where reasonably necessary.

7.5 Legal Requirements

We may disclose information if we reasonably believe disclosure is necessary to:

• comply with law;
• comply with legal process;
• respond to governmental requests;
• investigate fraud;
• protect our rights;
• enforce agreements;
• protect individuals from harm; or
• establish, exercise, or defend legal claims.



7.6 Business Transactions

If Grow My Flight School is involved in a merger, acquisition, financing, reorganization, sale of assets, change of control, bankruptcy, or similar transaction, personal information may be disclosed to potential or actual purchasers, investors, advisers, lenders, or other parties involved in the transaction.

INFORMATION PROCESSED ON BEHALF OF OUR CLIENTS

Grow My Flight School provides CRM, marketing automation, advertising, website, enrollment growth, and related services to flight schools and other businesses.

As part of these services, we may process personal information concerning our clients' prospective students, customers, leads, or other individuals.

In those circumstances, Grow My Flight School may act as a service provider, contractor, or processor on behalf of the applicable client rather than determining independently why the personal information is processed.

Examples may include:

• lead information submitted through a client's website;
• names;
• email addresses;
• telephone numbers;
• lead-source information;
• CRM records;
• appointment information;
• enrollment status;
• communication history;
• marketing engagement information; and
• advertising conversion data.

When we process personal information on behalf of a client, we generally process that information according to our agreement with and lawful instructions from that client.

If your personal information was provided to Grow My Flight School in connection with your relationship with one of our flight-school clients, you may need to submit your privacy request directly to that flight school.



If appropriate, we may forward or assist with a privacy request received concerning data we process on a client's behalf.

EMAIL MARKETING

We may send commercial email communications to individuals who have requested information, provided their email address, become customers, or otherwise have a relationship with Grow My Flight School, as permitted by applicable law.

You may unsubscribe from promotional email communications by using the unsubscribe link contained in the email.

Even if you unsubscribe from marketing emails, we may continue to send non-promotional communications relating to:

• active services;
• transactions;
• invoices;
• payments;
• account administration;
• legal notices;
• security; or
• customer support.

SMS AND TEXT MESSAGE PRIVACY

If you provide your mobile telephone number and consent to receive text messages from Grow My Flight School, we may use your telephone number to communicate with you regarding inquiries, appointments, services, customer support, account matters, and marketing communications consistent with your consent.

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing our services unless otherwise permitted by law.

You may opt out of marketing text messages at any time by replying STOP or following the applicable opt-out instructions.

You may reply HELP for assistance where supported.

Mobile telephone information and SMS consent information will not be sold to third parties for their own independent marketing or promotional purposes.

We may disclose telephone information to service providers that assist us in delivering text messages or communications, but only as reasonably necessary to provide those services or as otherwise permitted by law.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide services;
• maintain customer accounts;
• complete transactions;
• maintain business and accounting records;
• comply with legal obligations;
• resolve disputes;
• enforce agreements;
• prevent fraud; and
• protect our legal rights.

Retention periods may vary depending on:

• the type of information;
• the purpose for which it was collected;
• our relationship with you;
• contractual requirements;
• legal obligations; and
• legitimate business needs.



When information is no longer reasonably necessary, we may delete, destroy, anonymize, or deidentify it, subject to applicable legal requirements.

DATA SECURITY

Grow My Flight School uses commercially reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, destruction, loss, alteration, misuse, or disclosure.

Security measures may include, where appropriate:

• access controls;
• password protections;
• multifactor authentication;
• limited employee and contractor access;
• reputable hosting and software providers;
• security monitoring; and
• other reasonable safeguards.



However, no website, internet transmission, computer system, cloud platform, or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of personal information.

YOUR PRIVACY RIGHTS

Depending on where you live and the laws applicable to Grow My Flight School's processing of your personal information, you may have certain privacy rights.

These may include the right to:

• confirm whether we process your personal information;
• access personal information we maintain about you;
• obtain a portable copy of certain personal information;
• correct inaccurate personal information;
• request deletion of personal information;
• opt out of certain targeted advertising;
• opt out of certain sales or sharing of personal information;
• opt out of certain profiling activities;
• withdraw consent where processing is based on consent;
• appeal certain decisions regarding a privacy request; and
• exercise privacy rights without unlawful discrimination or retaliation.



These rights are subject to applicable legal exceptions, exemptions, verification requirements, and limitations.

TEXAS PRIVACY RIGHTS

Residents of Texas may have rights under the Texas Data Privacy and Security Act (“TDPSA”) where that law applies to Grow My Flight School and the particular processing activity.

Subject to applicable exceptions, qualifying Texas consumers may have the right to:

1. confirm whether we are processing their personal data and access that data;
2. correct inaccuracies in their personal data;
3. request deletion of personal data provided by or obtained about them;
4. obtain a portable copy of certain personal data;
5. opt out of processing for targeted advertising;
6. opt out of the sale of personal data;
7. opt out of certain profiling in furtherance of decisions producing legal or similarly significant effects; and
8. exercise rights without unlawful discrimination or retaliation.

To exercise an applicable Texas privacy right, contact us using the methods provided in the How to Exercise Your Privacy Rights section.

We may take reasonable steps to authenticate your request.

Where required by applicable Texas law, we will respond to an authenticated request without undue delay and generally within 45 days after receipt. Where reasonably necessary and permitted by law, that period may be extended by an additional 45 days.

If we decline to take action on a qualifying Texas privacy request, you may appeal our decision by contacting us and stating “Privacy Appeal” in your request.



We will process qualifying appeals as required by applicable law. If an appeal is denied, we will provide information regarding the appropriate method for submitting a complaint to the Texas Attorney General where required.

PRIVACY RIGHTS IN OTHER U.S. STATES

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Utah, Virginia, or other states that have enacted comprehensive consumer privacy legislation may have additional rights where the applicable law applies to Grow My Flight School.

Rights and definitions vary by jurisdiction.

We will honor qualifying privacy requests to the extent required by applicable law.



California Residents

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to Grow My Flight School's processing of your personal information, California residents may have rights including:

• the right to know what personal information is collected, used, disclosed, sold, or shared;
• the right to request access to certain personal information;
• the right to request deletion;
• the right to correct inaccurate personal information;
• the right to opt out of certain sales or sharing;
• the right to limit certain uses of sensitive personal information, where applicable; and
• the right not to receive discriminatory treatment for exercising applicable privacy rights.

Nothing in this Section is intended to represent that Grow My Flight School is subject to a particular state privacy statute when the statutory applicability requirements are not satisfied.

HOW TO EXERCISE YOUR PRIVACY RIGHTS

To submit a privacy request, you may contact Grow My Flight School by completing the Privacy Opt-Out form below and adding Privacy Request to the message.

Your request should provide sufficient information to allow us to understand and reasonably verify the request.

Depending on the request, we may ask you to verify information reasonably necessary to confirm your identity.

We will use information supplied for verification purposes only as reasonably necessary to process the request, prevent fraud, or comply with law.



If you submit a request through an authorized agent, we may require evidence that the agent has authority to act on your behalf and may request verification directly from you where permitted by law.

APPEALS

If applicable law provides you with the right to appeal a denial of a privacy request, you may submit an appeal by completing the Privacy Opt-Out form below and adding Appeal to the message.

Please include “Privacy Appeal” in the subject line and identify the privacy request you are appealing.

We will review and respond to qualifying appeals within the period required by applicable law.

CHILDREN'S PRIVACY

Grow My Flight School's website and services are directed to businesses and adults and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 through our website for independent commercial purposes.

If we learn that we have collected personal information directly from a child under 13 in circumstances subject to the Children's Online Privacy Protection Act (“COPPA”) without required parental consent, we will take reasonable steps to delete the information.

If you are a parent or legal guardian and believe a child under 13 has provided personal information directly to us, please contact us.



Our flight-school clients may separately collect information relating to students or prospective students. When Grow My Flight School processes such information solely on behalf of a client, the client's privacy practices and legal obligations may also apply.

SENSITIVE PERSONAL INFORMATION

Grow My Flight School does not intentionally request sensitive personal information through its general website forms unless reasonably necessary for a disclosed purpose.



Please do not submit highly sensitive information through general website forms unless specifically requested.

• Where we process information defined as sensitive personal data under applicable law, we will obtain consent or otherwise process the information as required by applicable law.

DEIDENTIFIED AND AGGREGATED INFORMATION

We may create or use aggregated, statistical, or deidentified information that cannot reasonably be linked to a particular individual.

We may use such information for purposes including:

• analytics;
• benchmarking;
• research;
• service improvement;
• business planning; and
• performance analysis.

Where required by applicable law, we will maintain deidentified information in deidentified form and will not attempt to reidentify it except as permitted by law.

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, applications, social media platforms, or services operated by third parties.

Grow My Flight School is not responsible for the privacy practices, security, content, or policies of third-party websites or services.



We encourage you to review the privacy policy of any third-party website or service you use.

INTERNATIONAL VISITORS

Grow My Flight School is based in the United States, and our website and services are primarily directed to businesses and users in the United States.

If you access our website from outside the United States, information you provide may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.



Those jurisdictions may have privacy laws that differ from the laws of your country.

DO NOT TRACK

Some browsers provide a “Do Not Track” setting.

Because there is not a single universally accepted standard governing all Do Not Track signals, our website may not respond to traditional Do Not Track browser settings.

Where applicable law requires recognition of a legally qualifying universal opt-out mechanism or opt-out preference signal, we will endeavor to process such signals as required by applicable law and consistent with the technical capabilities of our website.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

• our business;
• our services;
• our website;
• technology;
• our data practices; or
• applicable legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the policy.



If required by applicable law, we will provide additional notice or obtain consent before materially changing how previously collected personal information is processed.

We encourage visitors to review this Privacy Policy periodically.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please complete the Privacy Opt-Out Form below.

For privacy rights requests, please include “Privacy Request” in the message line of your email.